IHG HOLIDAY INN GOA CANDOLIM BY IHG

We had a wonderful family brunch at Holiday Inn and thoroughly enjoyed the experience. The food was delicious with a great variety, the ambience was warm and welcoming, and it made for a perfect family outing. A special thanks to Raj Narayan for his exceptional hospitality and attentive service. He made us feel truly welcome and ensured everything was taken care of throughout our visit. His professionalism and friendly attitude made our experience even more memorable. Highly recommended, and we look forward to visiting again!

We had a wonderful breakfast experience. The food was delicious, fresh, and well prepared. A special thanks to Chef Urmilla, who made the experience even better with her excellent cooking and warm, welcoming hospitality. Her kindness and attention to detail truly made us feel at home. Highly recommended!

I recently had a wonderful stay at Holiday Inn Candolim Goa, and it was truly an amazing experience. The rooms were very clean, spacious, and comfortable, making the stay extremely relaxing. The food served at the hotel was absolutely delicious with a great variety of options to choose from. What really stood out was the excellent hospitality. The staff was very polite, helpful, and always ready to assist with a smile. A special mention to Raj Narayan, who was incredibly friendly and made our stay even more pleasant with his warm and welcoming behavior. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone visiting Goa. Looking forward to staying here again!

My stay at this hotel was wonderful, thanks to the outstanding hospitality of Pooja and Sangita. Both staff members went above and beyond to ensure my comfort. Sangita assisted me during check-in and provided all necessary information clearly, while pooha was attentive to my needs during my stay. Whether it was room service or general assistance, they handled everything efficiently and with a smile. Their coordination and professionalism created a seamless experience. The ambiance of the hotel was relaxing, and the service made it even better. I truly appreciated their efforts and would happily stay here again.

I am an IHG loyalist and never before have I been so deeply disappointed by a property and its staff. What a shocking experience. My partner and I booked a room apparently with sunrise view, but what we got was far from it. Our view was of pigeons in the balcony nesting and feeding and mating. Their excreta was all over, which was not cleaned before the room was provided. The room was on level 1, the only view we had was of the car park with people passing by having a clear view into the room. We had to keep the curtains and doors closed the whole time without any form of natural light. Photos attached. Upon complaining, the hotel for the first three instances refused to take any accountability for it. The staff at the front desk did not speak any English, which makes me feel like the hotel staff are hiring their relatives and profiting off the cheap labour. Because of such a communication gap, none of the concerns we raised were being communicated to the management. (I don’t think it is the staff’s fault for not speaking the language, but absolutely on the management for making it so hard for the guests.) Upon asking to see the hotel manager, the staff claimed that the “room divisions manager” Manzur Alam was the hotel manager and that is the only person I could speak with. Anyone and their mother could tell that he was not the manager. I was there over the 26 Jan weekend so I can understand that the operations may be affected but shouldn’t the hotel anticipate the rush and spruce up their staff? Everyone was seemingly on a holiday, unavailable for the shift or on sick leave. It really felt like a joke. And $350 per room?? It feels like a scam. I’m never coming back, and to the reader I advise caution.